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Inspiring a love of learning

“Inspiring a love of learning”

‘The lessons and the teachers are really good and I’ve made so many more friends since starting the sixth form’ Emily, Year 12

‘I’ve been able to achieve a level of independence but still rely on the support of staff I know when I’ve needed it’ Beth, Year 13

‘To begin with I was nervous about meeting new people but everyone has been welcoming. The subjects I chose are right for me and the teachers are helpful. Coming here was the right decision’ A new student who started in Yr 12

“I taught in several schools and I was only blessed with sons but I firmly believe that if I had a daughter I would want her to go to this school because I am aware at first hand of the dedication of all of its staff to the care and education of the girls. This school does realise that it is precious cargo that it carries.” A former teacher

Making a Complaint

Most concerns can be quickly resolved by the member of staff involved. This can often be achieved by the complainant contacting the member of staff directly. Where possible, the concerns should be put in writing and provided to the member of staff so that he/she is able to look into the matter.

If the complainant does not feel able to take up the issue with member of staff, the complainant can ask the Headteacher to appoint another member of staff to deal with the complaint.

If the member of staff feels that they are too compromised to deal with a complaint, the Headteacher may appoint another member of staff to deal with the matter.

If the complaint is about the Headteacher or a Governor, the matter should be referred to the Chair of Governors.

Please refer to the school's Complaints Policy below:

Complaints Policy and Procedure - November 2016


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